FAQ

Frequently Asked Questions (FAQ)

Q: How do I place an order?
A: Browse our latest collections through Instagram, Telegram, or directly on our website. When you're ready, you can place an order by messaging us on WhatsApp or Telegram with the item(s) you're interested in. We'll confirm availability, sizing, and send you the details to complete your purchase securely.

Q: Do you offer direct checkout through the website?
A: To ensure a personalized shopping experience and streamline processing, most orders are handled through WhatsApp or Telegram. Occasionally, select items may be available for purchase directly through the site — stay tuned to our Instagram and Telegram for updates.

Q: What payment methods do you accept?
A: We accept a variety of payment methods, including transfer options and other secure channels. Payment instructions will be provided after your order is confirmed via private message. We currently do not accept PayPal or credit cards through the site to protect both our customers and our operation.

Q: How long does shipping take?
A: Shipping times vary based on your location and the item ordered. On average, please allow 7–14 business days for delivery. We will provide tracking and updates every step of the way.

Q: Where do you ship?
A: We ship worldwide unless restricted by local customs or policies. We’ll let you know if there are any issues with delivery to your region.

Q: Are the items true to size?
A: Most items fit true to standard sizing. However, if you're unsure, feel free to message us with your height, weight, and usual size — we’ll recommend the best fit.

Q: Are the products high quality?
A: Absolutely. We focus on premium-grade materials and construction, curated for those who appreciate top-tier detail and craftsmanship. Our goal is to offer standout pieces at accessible prices.

Q: Can I return or exchange an item?
A: Due to the nature of our offerings and the limited stock, all sales are final. We strongly recommend confirming sizing and details before purchase. We’re always happy to assist before checkout to ensure satisfaction.

Q: How can I stay updated on new drops?
A: Follow us on Instagram and join our Telegram broadcast for first access to new arrivals, exclusive pieces, and drop alerts. Limited stock means items often sell out fast!

Q: Is my information safe?
A: Absolutely. We prioritize privacy and use secure communication methods for all orders. No sensitive information is stored on our site.